How requests and recordings are handled
Success Mark Launch is the software development brand of Success Mark Trading.
Information you submit
The project inquiry collects your first name, email address, and project description. Other inquiry forms may also offer optional last name, mobile number, and website fields. The studio uses these details to review and respond to your request, qualify a project, and maintain its client records.
Measurement
The existing review landing pages assign a headline variant using a first-party cookie lasting up to 30 days. A short-lived submission cookie links your request to the page you viewed. The studio records the page, source, and variant to measure inquiries and revenue. Submitting an inquiry does not enroll you in email or SMS marketing.
Website calls and voice messages
Recording is enabled by default for website audio calls and audio from website video calls, subject to the business, project, and conversation settings. Both participants must acknowledge the recording notice before call audio is saved. You may choose an unrecorded call, and either participant can stop recording during a call. Video and shared screens are not recorded during live calls.
Call audio is stored privately and is available to the call participants who retain project access and authorized project staff. Sent voice and video messages are retained with the project conversation and are available to authorized conversation users. Draft messages are not shared until sent. Browser or network interruptions can result in partial recordings.
Storage and retention
Requests, project messages, and recordings are stored using this website’s hosted database and private file storage. No automatic recording deletion period is currently configured. Turning recording off prevents new recording under that setting; it does not delete previously saved audio.
Contact
For questions about your information or to request access or deletion, contact support@successmarktrading.com. Include enough context to identify your project, but do not send passwords or sensitive information.